Why You Should Throw Out Your Training Manual

Posted on July 17, 2017 by Michelle Locke

Last week, we wrote about how your employees shouldn’t put down their smartphones—because by using apps instead of paper and pen, you can easily reduce the use of paper in your restaurant.

This week, it’s time to talk about your training manuals. How many do you have? Do you have one general training manual for every person in your restaurant, front of house and back of house? Or do you have a manual for each team in your restaurant? How often do you update them? Every month? Every year? Never?

Here’s the big question: how often do you find yourself scrambling to find the most recent versions of all those manuals? Making copies only to realize, oops, it’s the wrong with one?

So, hear us out: take all those training manuals you have in your filing cabinets and throw them away. Here’s why.

1. Reduce Paper Waste

Printing paper manuals for every new hire wastes paper. Paper costs money, especially if you print or copy the wrong manual. We wrote last week about the benefit of using smartphones and tablets instead of printed manuals; read about that here. Reducing paper waste saves your restaurant money and helps reduce the amount of paper that ends up in landfills.

2. Simplify the Training Process

So if you throw away your training manuals, what do you do? There are a few options.

  • You can use a program like Waitrainer+ to digitally store and assign your training manuals.
  • You can use an online storage system like Google Drive or DropBox to store training manuals, easily update, and send to staff.

Not only do these options reduce the amount of paper in your restaurant, they make it easier to update and assign training.

3. Have a Better Trained Staff

When you use paper manuals, it’s hard to know if your staff has actually read through all your policies and procedures. But using programs like Waitrainer+ or even an online storage system, you can keep track of who has actually read through everything, completed all the required quizzes, and more. Having these safeguards in place means better trained safe.