How to Empower Employees Through Training

Posted on September 19, 2017 by Michelle Locke

Over half of all adults in the United States workforce state that their first job was in the restaurant industry. That’s a significant number of people who start out in the restaurant industry—and ultimately don’t stay.

When it comes to training, it has so many different ways it affects your employees. First and foremost, it ensures that your employees do their jobs well within your restaurant. However, there are secondary benefits as well, like putting down a foundation of solid workplace traits to ensure they are good employees wherever they go.

( Click here to learn if improving morale really reduces turnover.)

Really, the greatest thing about training is that it’s forever: when you train an employee to do their job well, to be a good coworker, and to work hard and adapt to a variety of situations. Doing so empowers your employees to be the best they can be for the entirety of their careers. But how can you adapt your training to do just that?

( Click here to read about everything that effects employee morale.)

Training That Empowers Employees

What are some pieces of restaurant training that can be used for life for your employees? Even if your employees end up leaving the restaurant industry, they will carry the skills they learn at your restaurant forever.

( Click here to read about our 5 tips for reducing turnover.)

Here are some pieces of training that you can add that help empower your employees for the future.

  • Customer Service: this seems really basic, but customer service training is often the first piece of training that every restaurant employee needs. Customer service skills carry through multiple industries and, more than anything, knowing how to keep interactions positive and productive are always important.

( Click here to read about fighting employee burnout.)

  • Interpersonal Relations: another skill that carries through every industry is knowing how to interact with coworkers—even if they don’t get along with their coworkers.

( Click here to read about training your employees to be brand ambassadors.)

  • Time Management: in your restaurant, your employees learn how to manage their time effectively, including prioritizing their own tasks and deciding what to tackle first. These skills transfer to almost every other industry; learning to prioritize tasks, regardless of what pops up first, and to manage time effectively are great skills for any employee.