Waitrainer+ Blog

What’s Your Alcohol Policy?

Posted on March 28, 2017 by Michelle Locke

Having an alcohol policy in your restaurant is one of the most important policies to have in your restaurant. However, it’s easy to put a policy in place and forget about it. However, as with any policy, doing a yearly update is important; as well, making sure employees review that policy is equally important.

Here at Waitrainer+, we want to ask: what’s ...
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How to Improve Your Restaurant's Instagram

Posted on March 21, 2017 by Ryan Schulte

We’ve written about social media and its importance before, but Instagram is different than most social media outlets in that it is based off images. As a restaurant your content is mostly going to be food photography, product photos (T-shirts, promotional posters, etc.), and some group portraits of your satisfied customers enjoying their meals. In order to get the most ...
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3 Tips for a Safe St. Patrick's Day In Your Restaurant

Posted on March 14, 2017 by Ryan Schulte

When most people think of St. Patrick’s Day, they think green beer, a green river in Chicago, and that elusive leprechaun with his fortune in gold (an estimated 1.2 million by the way). There is a bit more to this jolly holiday however, St. Patrick’s day is rich with history and celebration!

The History: St. Patrick's Day is actually a celebration of ...
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menu training

How to Train Employees to Know Menu Pairings

Posted on March 1, 2017 by Michelle Locke

Menu pairings can be daunting for both restaurant managers and employees. It’s daunting to create training that encourages menu pairing (and, by extension, upselling). And for employees, it’s daunting to have so much to remember. But menu pairings don’t have to be a problem for everyone in the restaurant. Here are a few tips for training for menu pairings.
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February Wrap Up: Why Your Restaurant Needs Wine Training

Posted on February 28, 2017 by Michelle Locke

It’s the end of February—can you believe it? We always like to do a little wrap up from our theme of the month. In February, we focused on wine training, mainly because of Valentine’s Day. But also, wine training is incredibly important for restaurants that serve wine, from upselling to alcohol safety.

If you missed any of our blog posts on wine ...
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3 Pieces of Wine Training Your Restaurant Needs

Posted on February 22, 2017 by Ryan Schulte

Spring is right around the corner! After a long winter, it’s a good bet that people will be seeking that sunny patio to sit and sip a glass of white wine, or enjoy a cocktail with friends. Each guest may have a unique preference in wine. Each food, a different wine that pairs best with it, and just as the seasons change, the wines that are popular during that season change ...
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The Do's and Don'ts of Wine Training

Posted on February 15, 2017 by Ryan Schulte

Wine is an important part of any restaurant. Chances are you already know that! The question then is, how do I train my employees on such a complex subject so that they can sell more wine? We have written about upselling before yet there are still many answers to this ...
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3 Steps to Improve Employee Morale

Posted on February 14, 2017 by Michelle Locke

Employee morale can make or break your restaurant. This isn’t a new topic for us. Employee morale is one of the most important aspects of running a restaurant. In a webinar, Joe Erickson from RestaurantOwner.com told us that restaurant owners and managers should put employees first—so that employees can ultimately ...
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Valentine's Day & Your Restaurant

Posted on February 8, 2017 by Ryan Schulte & Michelle Locke

This holiday may seem trivial to the forgetful boyfriend or husband rushing around for a last minute gift. However, being the second busiest holiday for restaurants behind Mother’s Day, it is far from trivial for the restaurant industry. Valentine’s Day is a great time to offer specials, to up-sell, and to draw new business.

Valentine's day sees a great ...
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How to Make Experts Out of Your Employees

Posted on February 7, 2017 by Michelle Locke

When you hire a new employee, it can feel like a huge headache to get them up to speed on everything in your restaurant, from menu training to the basics of restaurant culture. It doesn’t have to be though. With the right pieces in place, you can turn any employee into an expert. Here are our tips.

1. Restaurant ...

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