Waitrainer+ Blog

3 Things Top Restaurants Know about Training Videos

Posted on December 16, 2014 by Michelle Locke

The Holidays are officially in full swing — and that means a full restaurant. Your Bartender is busy; your Servers are slammed; and all your Hosts and Hostesses are busy greeting, seating, and interacting with guests. Meanwhile, you have a new seasonal hire lost in the shuffle. How can ...
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Connect the Dots: 3 Menu Training Tips

Posted on December 9, 2014 by Michelle Locke

Menu training is one of the most critical aspects of running your restaurant, but we know it can sometimes get left behind—especially during the holidays. Here’s how you can quickly and easily connect the dots of your menu training.

1. ...

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3 Crucial Pieces of Alcohol Training in Use by Top Restaurants

Posted on December 3, 2014 by Michelle Locke

The holidays are right around the corner. Your restaurant is packed with merry travellers, families celebrating, and couples falling in love. Some people at the bar order another round of cocktails, another group asks for a bottle of wine. Do your bartenders and servers have the alcohol training they need to ensure each guest has a good time—and stays safe? If you’re ...
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3 Tips to Organize Your Training Content in 2015

Posted on November 25, 2014 by Michelle Locke

In 2015, do you want to make positive changes in your restaurant? You're in luck; in the coming weeks, we'll be providing weekly tips to organize your training content— highlighting great Waitrainer+ Content Store packages—and to help you get ready for the holiday rush. We want 2015 ...
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5 Must-See Tips for Making TripAdvisor Work for your Restaurant

Posted on November 21, 2014 by Michelle Locke

TripAdvisor is the often-overlooked travel and restaurant review site. In comparison to Yelp, people often forget that TripAdvisor exists. But like Yelp, TripAdvisor contains thousands of reviews from consumers as well advice and incentives for travellers. If you want out-of-towners to find ...
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Exploring the World of E-Learning in Restaurant Training

Posted on November 3, 2014 by Michelle Locke

You hire a new employee at your restaurant. You give them an employee handbook. You schedule them for training days. You hope by the end of training they retain all the policies and procedures they need to and that they know what they are supposed to do from the start of their shift to the end.
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3 Tips for Increasing Ticket Sales at your Restaurant

Posted on October 23, 2014 by Michelle Locke

How can restaurants — especially those that depend on tourist markets — increase their sales in the Fall and Winter months? There are ...
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Can Pinterest Help Your Restaurant Marketing?

Posted on October 14, 2014 by Michelle Locke

In the last few years, Pinterest has emerged as one of the top social media networks. Pinterest has over 70 million users and 80% of those users are women between the ages of 20 and 45 – a key demographic for restaurants. As well, 20% of total social referrals to commerce sites come from Pinterest. ...
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The Secret to Guest Relationships

Posted on October 10, 2014 by John Cunin

In the introduction to the great book Exceptional Service / Exceptional Profits by Micah Solomon and Leonardo Inghilleri, they talk about turning your productinto much more than a commodity; they suggest that you should turn it into a personal relationship.

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How to Improve Your Restaurant Training: a Webinar from Waitrainer+

Posted on October 9, 2014 by Michelle Locke

On Tuesday, October 7, we offered a webinar featuring John Cunin live from Shanghai. John is a hospitality expert, offering consultation to industry-leading restaurant groups and nightclubs from Las Vegas to Shanghai. He has also provided content for the Waitrainer+ Content Store. ...
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