Waitrainer+ Blog

3 Times to Perform Quality Checks

Posted on October 23, 2017 by Michelle Locke

In your restaurant, a mistake from the kitchen can happen at any time. The back of house staff is incredibly busy and they maybe forget to include an ingredient, forget to remove an ingredient, or do something incorrectly.

The flipside, however, is that there are multiple times for your front of house staff to catch any potential mistakes. This is called quality ...
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How to Keep Your Employees Safe

Posted on October 18, 2017 by Michelle Locke

When it comes to restaurant safety, we tend to always think of the safety of our guests in terms of preventing illnesses and accidents. But restaurant safety also includes the safety of your employees—and not just when it comes to preventing workplace accidents.

Keeping employees safe deals with managing guests too and ensuring that your restaurant is a ...
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Our Top 5 Tips for Safety Training

Posted on October 17, 2017 by Michelle Locke

Safety training isn’t just one type of safety. It encompasses everything from noticing (and of course, fixing) issues they see throughout the restaurant, like wet spots, broken chairs, and more to basic food safety, like the importance of thoroughly cooking certain foods and storing foods properly.

We are of the opinion that all employees need to be trained ...
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5 Food Safety Facts that Are Critical For Your Restaurant [Infographic]

Posted on October 16, 2017 by Michelle Locke

Food safety is a pressing issue in the restaurant industry. It goes without saying that if you experience a food safety issue (a guest that gets sick, primarily), the damage to your restaurant can be severe.

But you might also wonder? Just how common are food borne illnesses? How dangerous are they really? Who is most at risk?

This information is ...
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Why Alcohol Safety Matters Around the Holidays

Posted on October 11, 2017 by Michelle Locke

DUI-related traffic stops increase by around 33% every December—and that number gets even higher closer to Christmas and the New Year. While not all of these incidents can be put to individuals drinking at restaurants, a portion of them are coming from bars, restaurants, or catered parties where they were overserved.

Due to Dram Shop Laws in some states, ...
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How to Reintroduce Alcohol Safety Training for the Holidays

Posted on October 10, 2017 by Michelle Locke

If you can’t believe it is October already, we have to agree. But regardless, it’s time to buckle down and get ready for the holidays. This week, we want to focus especially on alcohol safety; it’s an incredibly integral part of the holidays, with spirits and stresses high.

Adding in additional training during these stressful, busy times can feel ...
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3 Tips for Dealing with Aggressive Guests

Posted on October 9, 2017 by

If you have a bar in your restaurant, you’ve surely encountered an aggressive guest before. Occasionally, guests just don’t know when to stop—so it’s up to restaurant staff to help manage them and keep everybody safe.

Since our focus is safety, we want to give you three tips, about training, to better help your employees manage guests, prevent ...
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The Most Common Allergens

Posted on October 4, 2017 by Michelle Locke

Allergies are a serious concern at restaurants. Kitchens can be hectic, messy places despite even our best efforts and kitchen staff are only human, after all. They make mistakes just like everyone else.

We believe information is the greatest resource when it comes to ensuring safety in your restaurant. This month on our blog, we are sharing all aspects of safety ...
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What's Your Liability In Your Restaurant?

Posted on October 3, 2017 by Michelle Locke

When it comes to guest safety, an important question you should always be asking is: when it comes to safety, what are you really liable for? You then should ask: what kind really is liability?

The old definition of liability is that you are lawfully responsible for something; that is, if a guest is injured on your restaurant’s premises before, for example, ...
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Our Top 4 Safety Tips for Restaurant Employees

Posted on October 2, 2017 by Michelle Locke

October is officially here and it’s time to kick off our month dedicated to safety. We’ll be covering everything from safety for your employees to alcohol safety, as well as all your liability concerns, how to train your employees on safety, and how to deal with aggressive guests.

To kick off the month, we want to share our top 4 safety tips for your ...
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