Waitrainer+ Blog

Waitrainer+ Scheduling F.A.Q.

Posted on August 19, 2015 by Michelle Locke


After opening a restaurant, setting a menu, and hiring employees, the real work of running the business begins: managing employees, ordering ingredients, scheduling shifts, and more. For managers and restaurant operators, these tasks can pile up and become overwhelming. One of the most complicated tasks faced ...
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Business Lunch Specials: Are They Worth It for your Restaurant?

Posted on August 6, 2015 by Michelle Locke



The lunch rush can be one of the most lucrative times for your restaurant, second only to the dinner rush. However, it also means a variety of customers. While dinner may be an even split of families and dates, almost all of them have time to spare.

When it comes to lunch, there ...
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The Most Common Restaurant Complaints (And How to Fix Them)

Posted on July 29, 2015 by Michelle Locke



When it comes to your restaurant, you do everything you can to provide great food and a great experience. But sometimes things go wrong. It might come out of the blue or it might be an issue that you’ve been struggling to address with your staff. Compare common complaints in your restaurant ...
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How to Keep Your Staff Engaged at Your Restaurant

Posted on July 24, 2015 by Michelle Locke



One of the questions we receive most often here at Waitrainer+ is about employee engagement. Often, the longer employees work for you, the more they’ll go into autopilot at work. They begin to make mistakes, to overlook small tasks, or become disengaged in general. How can you keep employees ...
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Restaurant Training Questions & Engagement F.A.Q

Posted on June 23, 2015 by Michelle Locke



We get a lot of questions from Waitrainer+ restaurants about how to make their training more engaging for their employees. Engagement, when it comes to training, can be extremely difficult, especially for such a wide variety of employees: some are better at reading and understanding text; some are better ...
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Recent Updates to Waitrainer+

Posted on June 12, 2015 by Meredith Schwieger

We’ve made some minor changes and updates to the Waitrainer+ system. Most of these came directly from you! Feedback from our clients helps us to continue to improve Waitrainer+. We understand training, but we don’t work in a restaurant everyday—so we depend on our clients to help us see what needs changed and improved. Here’s what we’ve updated recently. ...
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How to Make Training a Priority — a Wrap Up from our Webinar!

Posted on May 27, 2015 by Michelle Locke



Were you able to make it to our webinar? If not, don’t worry. We’ll have a recording available shortly, but if you only have a few minutes, here are the highlights.

The Challenges of Implementing Training


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How to Pick the Right Admin

Posted on May 18, 2015 by James Keil



"We just haven't had time to work on training," Tom said in a frustrated tone. "I'm not sure what to do with web-based training, and I'm wondering if we made the right choice by using it."

Tom owns a sports bar with around 50 employees, front to back. They've been shadow training ...
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How to Evaluate Your Restaurant's Menu

Posted on May 13, 2015 by Michelle Locke



Establishing a successful menu is often the first hurdle for new restaurants. But evaluating your menu for success and prices is something that all restaurants should do quarterly—or at least every six months! We have a few tips for determining if your menu is as strong as it needs to ...
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Get Ready, We’ve Made Some Changes to Waitrainer+

Posted on April 29, 2015 by Meredith Schwieger

One thing we’ve learned from our Waitrainer+ clients is that there are always improvements that can to be made and features that we could improve to work better in real, live restaurants. We love hearing feedback and we use that information to make positive changes to the Waitrainer+ system. Here are just a few changes we’ve made recently.

Make ...

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