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Product Features

Waitrainer™ is the first and the most complete web-based training and information management software ever designed for the restaurant industry. With Waitrainer™ you can easily train and educate every employee at your restaurant from Line Cook to Bartender.

Waitrainer™ is a simple and complete turnkey program that manages and delivers 100 percent of your training information directly from your website. Unlike most e-learning software programs that require expensive and rigid compliancy issues, extensive technical expertise and internal IT configurations and hardware, implementing Waitrainer™ is as easy as flipping a switch.

Your Waitrainer™ interface is customized to match the branding of your restaurant and completely uses your own training content.

Most importantly, you have complete control of your content and can change it at any time.

Product Training

Instructional Training

Packaged Content

Search & Browse

Vocabulary

Recipes & Policies

Liabilities

Coaching & Assessment Tools

Training Integration

Product Training

Managing your product information has never been as possible and as easy as it is with Waitrainer™. All menu, wine, cocktail and beer products your restaurant sells are manageable, and training is delivered with ease.

Product Screen Shot for Presentation - Your Content Product Training - Wine Screen Product Training, Cocktail Screen Product Training - Beer Screen

Instructional Training

From Food Safety to Steps of Service, all your instructional and process training is delivered precisely to the employees who need it.

instructional training - steps of service screen instructional training - steps of service screen instructional training - bar station setup screen instructional training - performance standards screen

Packaged Content

Waitrainer™’s partnership with RestaurantOwner.com provides you with more than 110 fully customizable courses that completely train every job position at your restaurant. You can activate, deactivate and customize any course at any time.

Waitrainer™ also comes with essential product training content from Beer Basics to Wine Service & Sales.

 WT_General_Content_List.pdf 117.17 Kb

Search & Browse

The built-in Waitrainer™ Reference Library also allows for fast retrieval of any training related information.

For example, your staff can search “wines” that are “dry” and instantly see all the wines at your restaurant described as “dry”. They can also search things such as allergen warnings or look for menu items with specific ingredients.

Search Results Screen

Staff can browse and build their knowledge of key subjects such as Wine, Beer, Spirits, Mixed Drinks and Culinary.

Browse Results

Improve Vocabulary

Vocabulary is also essential to many high-end, culinary-focused restaurants. And you want your staff to have the same knowledge that your chef has. The best way to do this is to give them his/her vocabulary. Waitrainer™ comes with a worldly vocabulary covering all the main cuisines. And don’t worry, what Waitrainer™ doesn’t have, you can add.

Glossary Screen

More than 2,000 terms

Edit Glossary Term

Add as many terms as you want

Manage Recipes & Policies

Recipes and policies are easily updated and distributed to employees who need it. And working with Waitrainer™’s built in policy and recipe editor is like working with a simple word processing document.

Edit Article Viewing article

Reduce Liabilities

Running a restaurant means liabilities. Food born disease, irresponsible alcohol service, workplace injury or a harassment suit can take a restaurant out of business. Waitrainer™ comes with important courses that help protect you and reduce your operating risks.

Coaching & Assessment Tools

One of the biggest problems with training and development in the restaurant business is getting an accurate picture of the competency and knowledge of your staff. With WaitrainerTM that problem is a thing of the past.

Built-in tracking features show you statistics on test scores, training time and complete/incomplete status for every employee at your restaurant.

Viewing Transcripts

With Waitrainer™ you can clearly see what is being understood and what needs to be improved on.

Viewing Test Results

Waitrainer™ gives you get the tools you need to spot weaknesses and the visibility to foster more financially productive employees.

Training Integration

Flexible and dynamic, Waitrainer™ adapts to your current training process, rather than you having to integrate your training process to Waitrainer™. The manageable, phase-driven training timeline that you control is synchronized to your current floor training process.

Courses Tab

RO_Course_List.pdf 612.91 Kb