Waitrainer : Online restaurant training software : Superior training for today's restaurant

Waitrainer™ users are some of the best performing independent restaurants in the nation. We always listen to our clients and over the last year we’ve compiled some key statistics and understandings resulting from Waitrainer™ implementation.

The top three factors were:

1. Improved Consistency
2. Reduced Training Hours
3. Improved Knowledge

Improved Consistency

“Consistency stands out as one of the most important benefits of Waitrainer™”

- Ralph Bilbrey, AZN Restaurants

The centralization and automation of training information improves consistency on all levels. Instead of communicating through word-of-mouth methods, all information; products, policies and procedures, are retrieved and confirmed in one consistent location, Waitrainer™. Waitrainer™ stops the spread of inaccurate or incorrect information both during the training stages and on an ongoing basis.

Reduced Training Hours

“Opening new restaurants is 90% easier with Waitrainer™”

- Devin Rench, Red, The Steakhouse

Users report to us that the time and cost of training is dramatically reduced. Normally restaurant management and trainers not only have to train, follow and be followed, but are also solely responsible to educate new hires on the culinary and product offerings of the restaurant. But with Waitrainer™, that knowledge transfer burden is completely removed. Waitrainer alleviates nearly two-thirds of the training burden by automating knowledge transfer.

Waitrainer™ has also been honored to be the staff training solution at many new restaurant openings. If you are planning to open a new restaurant, you don’t want to do it without Waitrainer™.

When opening a new restaurant, Waitrainer™ tally’s up an average of 1,500 auto-graded quizzes and about 350 total online training hours (outside of the restaurant).  This adds up to a 1,400% return on investment by opening day.

Improved Knowledge

“Waitrainer™ turned our biggest weakness (product knowledge) into one of our best strengths.”

- James Louie, Huber’s Restaurant

After two weeks of combined floor and online training with Waitrainer™ trainees prove to be as knowledgeable as a six month veteran at your restaurant. It’s no secret that improved knowledge leads to better, more consistent service and increased ticket averages and sales.